Privacy Policy

1. Introduction

SHIFAB Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order.
Health Information: Health concerns and preferences shared during consultation bookings.
Usage Data: Browsing behavior, pages visited, and interactions with our website.
Payment Data: Payment information is processed securely by Razorpay. We do not store your full payment details.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Schedule and conduct consultation sessions
Communicate with you about your orders, consultations, and account
Send marketing communications (with your consent)
Improve our products, services, and website experience
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors and delivery partners) who assist us in operating our business, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Lodge a complaint with relevant authorities

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: businessbilquis@gmail.com
Phone: +91 91785 80600